CHRISTMAS SHOWROOM OPENING
The showroom will close for Christmas on the 15th December and reopen on the 27th. We will still be available by phone and email. Happy Christmas!
Delivery charge for fires
When you have placed your order for your fire, we'll let you know the estimated delivery date. For Planika products, this will usually be 3 to 4 weeks. For EcoSmart products, this will usually be less than 1 week. We can sometimes get fires more quickly than that so do contact us.Nearer the time, we will confirm the delivery date with you. Our standard delivery charge for most fires is £50. If you live in a particularly remote location, we may have to charge you more. However, we don't intend to make a profit from delivery so we will charge you a genuine amount.During the Christmas period, please contact us about delivery possibilities.
Delivery charge for Fanola bioethanol fuel
When you order Fanola Premium bioethanol fuel directly on the website, it will calculate your delivery charge based on your postcode and quantity of fuel you order. The delivery charge, per box, will usually reduce for 2 boxes and reduce again, per box, for 3 to 5 boxes. We don't supply more than 100 litres at a time through the website because, if you need a bigger quantity, we would want to talk to you about safe storage and we may be able to get a better delivery rate for you. If you email us at email@example.com or ring us on 0161 929 1870 and give us your address and postcode, we will be able to give you an accurate quote for delivery. We don't make a profit from delivery charges and genuinely charge you what we get charged. We think our Fanola is the best you can get in the world in terms of performance and lack of odour and we try to keep the price competitive. You can also arrange to collect bioethanol from us although we do need a few days notice to ensure we have stock for you to collect.